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‎12-05-2018 01:39 AM - edited ‎12-05-2018 05:13 AM

HP Recommended
Product: HP Officejet 5740
Operating System: Microsoft Windows 10 (64-bit)

After fresh and clean of windows 10 build 1809 x64 (last one) installation on a new ssd my hp officejet 5740 wont install correctly and dont work.

Driver installer are the last one on HP support web page, the printer some time is installed but dont work. Reinstalled many time but the problem still again.

For your information the printer is connected to my router via wifi and the pc is linked via lan to the router.

May be drivers iincompatibility with win10 last build.

Please help me thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-07-2018 10:27 AM

HP Recommended

solved with HP Print and Scan Doctor

View solution in original post

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4 REPLIES 4

‎12-05-2018 09:09 AM - edited ‎12-05-2018 09:26 AM

HP Recommended

I have the same problem as well except with a hp officejet 3830. Worked fine with windows 10 1803 but seems to be uncompatible with windows 10 1809. Hey try this it seems to work for me. It is the last post on the bottom by mad mat.

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Re-HP-5740e-not-working-on-Windows-10-180...

 

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‎12-07-2018 10:27 AM

HP Recommended

solved with HP Print and Scan Doctor

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‎12-15-2018 10:45 AM

HP Recommended

I tried Mad_Mat's solution and that did not work. Seems the OJ 3830 driver is totally incompatible with Windows 10 1809.

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‎12-15-2018 10:40 PM

HP Recommended

See below:HP 3830 Workaround

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