Worst printer I have ever had

[somerv28]

I bought this printer in Jan'22. Despite all the reviews, I thought it's only $100, how bad could it be? Oh boy, was I wrong. This is the worst printer I have ever used in my entire life. I have yet to be able to print anything from it. Spent hours on hours trying to set it up, entering, re-entering and entering in again the product name, the product no., the serial no. All for it NEVER to work. I have worked in corporate America for 15 years. I grew up with the interest and tech. My co-workers come to me to troubleshoot their tech and I don't even work in IT. I live on a PC during the day and my personal Mac at night. 

[Valsimot]

Connect the printer to a wireless network with internet access. Download on your device the HP Smart app. 

The printer and computer must be on the same wireless network with internet access. Run the HP Smart app, and register your printer with your HP account.

[Yogitheta]

INDEED THE WORST PRINTER EVER MADE!! It took my wife and I a whole day to install and it is still erratic

i can not agree more, we are all more or less tech savvy but they manage to build the most complicated printing interface ever.

Had a Japanese product beofre which was so easy and user friendly.

Horrible company , must be managed by these greedy executives who only cares about stock prices and their fat comp packages.

Try anything but HP

[BillDang]

I have an HP OfficeJet 8020. Dissapointed that I didn't check this stuff out before purchasing last year. It's been horrible from day 1. Difficult to set up, have to frequently remove and set up again to get it to work, doesn't want to print envelopes because the paper size is wrong, but it doesn't like the paper size of the envelope either. No option to just automatically figure it out. My older Kodak printer, now defunct, was much easier to deal with. HP stinks. Don't buy their printers for another few years until they figure out that their current models and software don't work.

[Jay_G24]

Hi @BillDang,

Welcome to the HP Support Community

I'd like to help!

To assist beter -

1) Are you able to make copies using the printer?

2) What's the application you are trying to print from? Have you tried printing from a different application or devices? 

3) What is the enevelope you are printing?

4)What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 

Let me know!