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Locked

‎01-05-2021 12:30 PM

HP Recommended
Product: cp1515n
Operating System: Microsoft Windows 10 (64-bit)

Hi

I cant recover my preset as factory on my print the menu are not avaiable because I blocked them in the interface web. Now that the network changed I can't no longer access to my print using the ip adress because it is not recognized. How do I recover all the setting whith dhcp without using the screen buttons and the menus? Thanks

Category:
1 REPLY 1

‎01-08-2021 02:39 AM

HP Recommended

i found the solution here https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Forgotten-password-how-to-reset-HP-Color-La...

- turn the printer off

- press "X" and "right arrow" and turn the printer on until it displays "Permanent storage init"

 

 

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