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‎07-27-2023 12:38 PM

HP Recommended
Operating System: macOS 10.15 Catalina

Yesterday new WIFI installed and all devices added and working correctly including HP printer.  I printed a document last night. WIFI emblem on printed is lighted blue this morning. Today printer won't print.  I reconnect to wifi and get message Computer is unable to connect to the printer.

Category:
1 REPLY 1

‎07-31-2023 08:37 PM

HP Recommended

Hi @M_D23,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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