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HP Recommended

my light is blinking blue printer is on but can get it on line to connect to desk top computer have add the smart hp

1 REPLY 1
HP Recommended

Hi @Ojjuice,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding connecting your HP printer to a desktop computer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Ensure Network Connectivity:

  • Make sure your desktop computer is connected to the same Wi-Fi network you want your printer to connect to.

Install HP Smart App:

  • You mentioned installing the HP Smart app. Ensure it is installed and running on your desktop computer. This app helps with printer setup and management.

Wireless Setup:

  • Within the HP Smart app, select "Add Printer" and follow the on-screen prompts to search for and connect to your printer.
  • Make sure your printer is within range of your Wi-Fi router.

Printer Network Configuration:

  • If you face issues, access the printer's control panel and navigate to the network setup menu.
  • Use the Wireless Setup Wizard (often found in the "Network" menu section) to connect the printer to the Wi-Fi network.

Driver Installation:

Verify Connection:

  • Once connected, the blue light should become solid, indicating a successful network connection.

Troubleshooting:

  • If the printer still does not connect, restart your router, computer, and printer, then try the setup process again.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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