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‎08-04-2024 10:03 AM

HP Recommended

I can't configure a new printer Envy 6020e. I end up with an error EBS00P0010.

Category:
1 person had the same question
3 REPLIES 3

‎08-06-2024 07:42 AM

HP Recommended

Hi @Piotr741,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with setting up your new Printer.

 

Kindly refer to the steps on this link to set it up and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎08-09-2024 09:46 AM

HP Recommended

Sorry doesn'n work... 

After last step of  configuration shows error code EBS00P0010

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‎08-11-2024 07:39 AM

HP Recommended

Hi @Piotr741,

 

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

 

Kindly refer to the steps on this link to restore factory defaults and then perform the above shared steps again to setup your new printer.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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