11-05-2020 02:22 AM
I need to downgrade my printer firmware version to the one it came with from the factory. Is there a way to do this?
11-05-2020 01:17 PM
Yup, suddenly the supply problem. Did not notice it right away because I usually don't print much. As I don't see any improvement in the printer, the reason for that update must have been to kill those other cartridges. Nasty practices like will definitely make me not getting an HP printer again. Instead of buying a set of original HP cartridges, I will just get another printer - will cost the same.
But yes, I would be very interested in finding the old firmware again - because it's a good printer, otherwise.
11-05-2020 04:06 PM
I have the same issue as many of you have noted, my M254dw suddenly has a "Supply Problem" with my aftermarket black toner after updating to the 10/21/2020 firmware. Everything has been just fine with this printer for 2 years now. I have HP original color cartridges that are not affected by this. I orderded several aftermarket cartridges from Amazon, and SURPRISE, none of them work. If anyone has a previous firmware for this printer, PLEASE message me. HP has removed all the other prior firmware for all of its sites, including international support sites.
11-05-2020 04:07 PM
Oh, and I had a prior message removed from the forums by Moderator RodrigoB, that mentioned how HP had been sued in 2018/2019 for "an allegedly fake error message that would stop consumers from being able to use third party ink cartridges". They settled this class action lawsuit. I hope this one doesn't get removed again, for just mentioning the law suit.
11-05-2020 07:12 PM
Yeah, I got an email about that post with the link to the law firm and then was surprised that I could not find that post in the forum any longer. It first looked as if my whole post had been removed. I certainly used that link and told the firm about that - maybe they do some investigating. I mean, you and I might get a free cartridge out of a settlement but those lawyers will make big money - still, if we all can use the printers we bought how we see fit would be a big win.
11-07-2020 01:35 AM
Hi DKL5, thank you so much for that hope you gave me in your private message (to which I could not answer) 🙂
HP had that file you referenced already removed but by googling for the file name I found it at a vendor that sells 3rd party toner. It took me a few unsuccessful tries until I realized that the reason for that not working was that my printer is the M281 and they probably run different firmware. But you had sent me on a quest and after hours I finally managed to get my printer working again - I will write a blog post about that and post it on the forum - thank you so much for your help!
Link to the blog post will follow soon for anybody who runs into the same problem....