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- Re: how do i change the router information for my deskjet 36...

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08-27-2020 09:31 AM
i got a new router and cannot figure out how to change this information to set up my wireless printer - the directions given to me by HP don't seem to work and/or i can't understand them
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Accepted Solutions
08-30-2020 02:33 AM
@RW3068, Welcome to the HP Support Community!
Use WPS to connect the printer to your wireless network.
-
Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
-
Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
-
On the printer control panel, press and hold the Wireless button
for at least 3 seconds or until the wireless light starts to flash.
-
On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
For more info on connecting the printer to a new wireless router, kindly refer to - No Connection after Router or Wi-Fi Settings Change
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-30-2020 02:33 AM
@RW3068, Welcome to the HP Support Community!
Use WPS to connect the printer to your wireless network.
-
Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
-
Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
-
On the printer control panel, press and hold the Wireless button
for at least 3 seconds or until the wireless light starts to flash.
-
On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
For more info on connecting the printer to a new wireless router, kindly refer to - No Connection after Router or Wi-Fi Settings Change
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee