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‎01-17-2017 09:28 AM - edited ‎01-17-2017 09:32 AM

HP Recommended
Product: Officejet J4550 all in one
Operating System: Microsoft Windows 10 (64-bit)

I have been using for approx 8 yrs the J4550 printer on my previous computer which had Vista for operating system.  Just bought new computer with Windows 10 and tried to install printer using original Install CD but apparently it is not compatible.  Is there  a way to do it or do I have to buy a new printer?  I've been very happy with this printer and would like to keep it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-17-2017 10:07 AM

HP Recommended

Windows 10 drivers have been on the HP web site for years.

 

http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-J4000-All-in-One-Printer-series/3645081...

 

Download and install.

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1 REPLY 1

‎01-17-2017 10:07 AM

HP Recommended

Windows 10 drivers have been on the HP web site for years.

 

http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-J4000-All-in-One-Printer-series/3645081...

 

Download and install.

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