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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: hp 8720 printer uninstall is missing program and fails

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09-04-2022 09:20 PM
I am trying to reinstall full driver for HP scan. the uninstall program fails with missing program. how to find the missing program? or fully delete even with missing program.
09-08-2022 12:59 PM
@Lssimonsen
Welcome to the HP support community.
I understand that you are getting a printer driver issue, I am glad to assist you.
Follow these steps to fix the issue:-
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install HP printer using HP smart app
Click here to download
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others and please.
Cheers.
Sandytechy20
I am an HP Employee