• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-23-2024 05:10 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Am trying to set up this printer for the first time. It shows up on my wifi but asks for a password, however there is no information anywhere about what this might be (apart from 12345678 which is "Incorrect"). I hold the down arrow/resume button but nothing prints, I only get a flashing !. 

Is there any way to connect this printer or should I give up? It would help if it had an information screen!!! So frustrating. 

 

Category:
1 REPLY 1

‎01-23-2024 05:56 AM - edited ‎01-23-2024 06:10 AM

HP Recommended

              Hello   Happy,

 

This post is for the ones that can not print because of  printer connectivity issues  or the  printer status is offline .

Here are some tips that might help: Printer Wi-Fi, Connectivity Issues and Offline Status

 

If you have problems finding WPS PIN Number, w e have this document to help you :   An 'Enter WPS PIN' message displays during HP printer setup  

 

 How to Find the WPS PIN to Complete Printer Setup | HP Printers | @HPSupport  

 

More question, you can create a new question in our community .

         

Please click “ Accepted Solution ” if you feel my post solved your issue,

it will help others find the solution.

Click the “ Kudos/Thumbs Up " on the bottom right to say

Thank you” for my help!

 

 

          Regards.

              

                

               

                

 

 

Bernard42.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.