hp smart printing queue

[fishnugget4545]

The hp smart printing driver (https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Why-all-of-a-sudden-is-there-an-HP-Smar...) appeared on my laptop, it was VERY useful but it got deleted, I have reinstalled hp smart several times but this didn't come with it, does any one know the solution?

[Dragon-Fur]

@fishnugget4545 

Welcome to the HP English Community --

This makes me smile, though certainly not at your expense.

What?

The HP Smart Printing queue is indeed a clever piece of code -- it understands how to prevent conflicts and it knows how to use Presets (Custom shortcuts). 

HP_Smart_Printing_Printing_Preferences_Dialog_2

In spite of its inborn intelligence, people sometime try to get rid of it.

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_6

OK...

If HP Smart Printing is compatible with your printer,

and

If the reason for the issue is not some weird error buried deep in the File System (Windows).

One or more of the following might help you recover the HP Smart Printing queue.

Settings > Bluetooth & devices > Printers & scanners

Look for and, if found, open "HP Smart Printing"

If open, Check for a way to test -

For example, run the Troubleshooter, Print a test page, open the Printer App (opens HP Smart)

If found but none of the options on the menu work, "Remove" HP Smart Printing and Restart the computer.

Try the following -- If the reason is buried in the HP Smart application data in your account, the reset app procedure might help.

Windows - Reset HP Smart Application

Reset the HP Smart application - This action removes the app data.

How to Reset the App

Windows 10 -

Settings > Apps > Apps and Features

OR

Windows 11 - 

Settings > Apps > Installed Apps

Next,

Search / Find HP Smart in the apps list

Open Advanced options > Reset the app

Restart the computer and log in

Open HP Smart > Sign in > Add Printer(s)

What if?

If the app Reset does not work by itself,

Next,

Uninstall the HP Smart App from Settings > Apps > Installed Apps or Apps and Features

Restart the computer and log in

“Get” a new copy of the HP Smart application from the Microsoft Store

Open HP Smart > Sign in > Add Printer(s)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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