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HP Recommended
hp laser jet p1102w
Microsoft Windows 11

hp1102w do not print in duplex (manual) mode because do not open the windown to continue print

1 REPLY 1
HP Recommended

Hi @figueiredo1,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Yes, the HP LaserJet P1102w is compatible with Windows 11. However, if you are experiencing issues with manual duplex printing where the continuation window does not open, it is recommended to uninstall and then reinstall the printer software and drivers to ensure compatibility and proper functionality.

Here are the steps to address the issue:

Check for Updates:

  • In Windows, search for and open Check for updates.
  • Install any available updates and reboot your computer if necessary.

Uninstall the Printer Software and Drivers:

  • Turn off the printer.
  • In Windows, search for and open Add or remove programs.
  • Find the name of your printer in the list and click Uninstall, then follow the prompts.
  • If you use the HP Smart app, uninstall it as well.

Reinstall the Printer Software and Drivers:

  • Turn on the printer.
  • Download and install the latest printer software and drivers from HP's official website.

Manual Duplex Printing:

  • Once the printer software is reinstalled, attempt manual duplex printing again.
  • If the prompt to continue printing does not appear, make sure you are following the correct procedure within the print dialogue settings.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.