issue closed: Unavoidable JPEG artifacts.

[mgambrell]

You closed my issue and told me open a new one if I wanted to add to it.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Unavoidable-JPEG-artifacts/td-p/7720086

What I wanted to add is that this situation was NEVER resolved, despite dozens of calls and emails and passing me like a hot potato around departments.

It became clear to me during this that the consumer-grade gear customer service consists simply of individuals trained in trying to make the customers shut up and go away.

Perhaps you think the situation was simply unresolvable? We'll never know. They simply stopped escalating it before it got to the point of anyone that could resolve it. Nobody with the authority to refund me, nobody with the authority to send me another printer, nobody with the authority to open a ticket with the driver engineers and CC me on it (only "I'll forward your concerns").

Zero percent satisfaction. The worst experience I've had dealing with any company in my life.

[sandytechy20]

@mgambrell

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