missing setup cartridges 8035

[LJH7]

New printer purchased from Amazon did not have the setup cartridges for the printer.  is there any fix as HP says they do not have setup cartridge's in stock.   Amazon will not let me return the printer.

[Echo_Lake · Accepted solution]

@LJH7

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

We would have to perform a reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the private message icon in the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[LJH7]

Thank you for the information!!!

[Echo_Lake]

@LJH7

Thank you for posting back.

👍
Work on it as per your convenience and keep me posted on the results.