my printer still not working , i have reinstall sw already

[robertdemuyt]

after some time my printer doesn't work anymore

i reinstaal sw

[Raj_05 · Accepted solution]

Hi @robertdemuyt,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 4122e All-In-One Printer is still not working even after reinstalling the software, here are a few additional steps you can try.

• Check Connections: Ensure that the printer is properly connected to power and to your computer or network. Sometimes loose connections can cause issues.
• Restart Devices: Power off your printer and computer, then turn them back on after a few minutes. This can often resolve communication issues.
• Update Firmware: Check if there's a firmware update available for your printer. Updating the firmware can fix bugs and improve performance.
• Driver Update: Ensure you have the latest printer driver installed on your computer. Visit the HP support website, enter your printer model, and download the latest driver for your operating system.
• Check for Error Messages: Look for any error messages or blinking lights on the printer. These can provide clues about what might be wrong.
• Reset the Printer: Perform a reset on your printer. This can usually be done by turning it off, unplugging it for about 30 seconds, and then plugging it back in.
• Check Paper and Ink: Ensure that there is paper loaded properly in the paper tray and that the ink cartridges are installed correctly and have sufficient ink.
• Test with Different Devices: Try printing from a different computer or device to see if the issue is isolated to one device.

Following these steps should help you diagnose and hopefully resolve the issue with your HP DeskJet 4122e printer.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[robertdemuyt]

problem solved

thanks

[Raj_05]

Hi @robertdemuyt,

Thank you for your response, 

Is there anything else that I can help you with today?

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Alden4

HP Support