mypc wont reconize my pc whrn trying to connect it reconize a different on but mine is still ther

[momonow123]

I am having trouble connecting or changing to jet ink.

[Raj_05]

Hi @momonow123,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP LaserJet MFP M234sdw printer is not recognizing your PC while it does recognize a different one, there are a few steps you can take to troubleshoot.

Check Connection Method:

• USB Connection: Ensure that the USB cable is securely connected to both your printer and PC. Try using a different USB port on your PC.
• Network Connection: If you're connecting via Wi-Fi or Ethernet, make sure your PC is on the same network as the printer.

Printer Driver:

• Update Driver: Ensure that you have the latest printer driver installed on your PC. You can download the latest driver from the HP website.
• Reinstall Driver: Sometimes reinstalling the printer driver can resolve recognition issues. Go to Control Panel > Devices and Printers, remove the printer, then reinstall it using the latest driver.

Printer Settings:

• Network Configuration: If using a network connection, make sure the printer’s network settings are correctly configured. Check the printer’s network setup through its control panel or embedded web server.

Windows Settings:

• Add Printer: Go to Settings > Devices > Printers & scanners, click on Add a printer or scanner, and see if your printer appears in the list. If not, try selecting The printer that I want isn't listed and follow the prompts.

Printer Status:

• Restart Devices: Restart both your PC and the printer.
• Check Printer Status: Make sure the printer is turned on and not displaying any error messages.

Troubleshooting Tools:

• HP Smart App: Use the HP Smart app to troubleshoot and set up your printer. It often provides additional diagnostic tools.

Compatibility:

• Ensure that your PC’s operating system is compatible with the printer’s driver.

If you’re having trouble with changing to jet ink, you might need to check the following:

• Ink Cartridges: Make sure you’re using the correct ink cartridges for your printer model.
• Installation: Follow the instructions provided with the new ink cartridges for proper installation.
• Printer Settings: Some printers have settings for managing ink types; check the printer’s control panel or software for these settings.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support