need download software for 9020 printer. And since I have Windows 8.1 , can no access Windows store.

[skymasterson]

need download software for 9020 office jet printer. And since I have Windows 8.1 , can no longer access Windows store. Can i get a link for that software? or can I buy a CD with the software for this sprinter. HP keeps redirecting me through microsoft store.

Thanks for the suggestions or links

[Dragon-Fur]

@skymasterson 

Welcome to the HP Community --

True -- The HP Smart application in the  Microsoft Store  is not supported in Windows 8.x

The Full Feature Software (full driver) and the optional HP Universal Scan Software show as supported on your OS version.

Category Software & Drivers

Details...

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Printer - Software

 - Windows -

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

Basics - Printer Software

Note: Skip part(s) that are not relevant to your situation.

Uninstall the full driver printer software from Programs and Features

Restart computer and Sign in

Next,

If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

Install a new copy of the Full Feature Software

If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).

Restart computer and Sign in

Full Feature Software / Full Driver printer software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP OfficeJet Pro 9020 All-in-One EasyStart Printer Setup Software – Offline Use Only 

Restart the computer after the software is installed...

Next, Optionally install the HP Universal Scan Software

HP Universal Scan Software - Installation Pack - Download / Save / Install

HP Universal Scan - Full Feature Software and Driver 

After the software is installed, Restart the computer and log in

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Optional – Supported for your printer

Next – HP Universal Scan Software -

NOTE:  Model and Operating System version Dependent

Note:  HPUSS can be installed as standalone or installed after the full feature printer software.

 HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. 

HPUSS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.

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The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 9020 All-in-One Printer series  

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