need help with ink system failure Oxc19a0020

[tom1460]

i have the same error

my printer is a HP B109n-z

this is what i get though as a message

ink system failure

 error code is  Oxc 19a0020

please turn printer off then on

which i have done several times even put the old cartrages back in but its still not clearing the error, i also cleaned the printer head but still didnt clear the error

regards Dylan

[DCCC]

Like everyone else... Help Required... what is the way to solve the problem when you follow the instructions of replacing ink cartridges and turning on and off and same message continues to appear ? < ink system failure Oxc19a0020>

Printer: HP Photosmart Model B109n.

Thank you

[Willo69fl]

What shall I do?

[retilmorep]

I have followed all the repair instructions and still get ink system failure message

[Coletta]

Please help. I have spent over $100 for new cartridges and done everything-unplugged cords etc. and it still flashes this error message. I am very frustrated!!!

[Georg520]

I've turned off the printer at least 15 times and have also disconnected the printer from the power source and I still get the same message when I turn the printer on.

[Waterboy71]

Hello,

Please let me take a moment to say "Welcome" to the HP Forums.


I see that every one is having an issue with the error code " Oxc19a0020" .

I suggest that you all take the advice of 007OHMSS and run through the document that deals with this error code.

Here is the link for Oxc19a0020 errors.

If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.

Thank you for your time.

[4John]

I need assistance to cure this fault. I have tried switching on anf off but it has not cured it.

[vaca64]

when print can hardly read it, too cartridge to costco for refill said it was 50%. when i went on tools it said black ink low, other inks colored ok.got printout of ink colors.now out cartridge back in and it keeps saying. ink system failure  oxc19a0020 its says turn printer off and then on, done that several times nothing happens. its seems like i gothru printers every couple years, and i don't print that much. with the system failure i can't even get the wrench to check tools.

[Jeet_singh]

Hi @vaca64,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

I see from the post that you are getting a '0x' error message on your HP printer. Don't worry as I have a few steps to help you get through this concern,

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the Printer product number? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...) http://hp.care/2bygf7l

What is the Operating system installed on the PC?

Are you using genuine HP ink cartridge or refilled cartridges?

Did you make any changes on the printer before the issue started?

In the meantime, let's start off by performing a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now insert the ink cartridges and then try to print a test page and check if it works.

If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to check for the latest firmware update if available for your printer, using this website. 

Please respond to this post with the printer product number for further troubleshooting. I'll be looking forward to hearing from you.

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world

Available and ready to help.

Regards,