old firmware required for Laserjet mfp m226dw

[saurabhc]

can anyone pls share the firmware of this printer MFP M226DW

 M225_M226_Series_FW_Update-20160418.exe

The SMB v1 has messed up and not scanning to my win10 pc network folder after a firmware update through the control panel of the printer.

pls do help

[Echo_Lake]

@saurabhc
Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Let's try these steps to resolve the issue: 
Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

• If the issue continues, uninstall and reinstall printer Basic drivers from the link: Click here
• If the issue still continues, install using Using the Windows Built-in Print Driver: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution

[saurabhc]

Thanks for the reply.

The issue is something else. the scan to network folder - test option is still unsuccessful.

The method notified by you has already been attempted thrice after formatting & reinstalling the win 10 software each time. 

This has happened after a recent firmware update done on the M226dw. the older firmware was of the year 2016 which worked fine. tracing this firmware culprit has taken me to a massive formatting troubleshooting task & finally conclude to this.

My product has a serial number CNB7K1G2X5   which just happen to expire during this lockdown. unfortunately even the hp service centre / customer care are not able to get me the older firmware. 

The backend / IT team can defintely help me with the firmware if they are willing to. rather i have been getting solutions of updating drivers which are not of any help 

[Echo_Lake]

@saurabhc

Thank you for posting back. 

Before you can scan to email, you must configure your email with a local email client, such as the Windows Mail app, Microsoft Outlook, Mozilla Thunderbird, or Windows Live Mail. If you already have a local client configured on your computer or do not want to scan to email, skip to the next step. 

• Windows Mail app is pre-installed on all Windows 10 computers. Search Windows for mail, open the app, and then add your email address. If you are using Windows 8, go to How to set up email account in the Mail app in Windows 8.1 (in English). 

• Microsoft Outlook is available for purchase at the Microsoft Store (in English), either individually or as part of the Microsoft Office Suite. Go to How to set up an Internet email account in Outlook 2013 or 2016 (in English) for instructions to add your email. 

• Mozilla Thunderbird is available for download at Mozilla Thunderbird (in English). Follow the on-screen prompts to install Thunderbird and add your email. 

• Windows Live Mail is no longer available to download but still works if you already have it. Make sure the email you want to scan to is added to Live Mail. 

Step 1 Setup Scan to Email - 

1.) Click Start, and then click Programs. 

2.) Click HP, click the name of the printer, and then click Scan to Email Wizard. 

3.) In the Outgoing Email Profiles dialog, click the New button. The Scan to Email Setup dialog opens. 

4.) On the 1. Start page, enter the sender's email address in the Email Address field. 

5.) In the Display Name field, enter the sender's name. This is the name that will display on the printer control panel. 

6.) To require a PIN to be entered on the printer control panel before the printer can send an email, enter a 4-digit PIN in the Security PIN field, and then re-enter the PIN in the Confirm Security PIN field, and then click Next. 

7.) On the 2. Authenticate page, enter the SMTP Server and Port Number. 

8.) If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS) check box. 

9.) Select the Maximum Size of Email from the drop-down menu. 

10.) If the SMTP server requires authentication to send an email, select the Email Log-in Authentication check box, and then enter the User ID and Password, and then click Next. 

11.) On the 3. Configure page, to automatically copy the sender on email messages sent from the profile, select Include sender in all email messages sent out successfully from the printer, and then click Next. 

12.) On the 4. Finish page, review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. If the settings are correct, click the Save and Test button to test the configuration. 

13.) When the Congratulations message displays, click Finish to complete the configuration. 

Step 2 Scan to Email -  

1.) Load the document on the scanner glass according to the indicators on the printer. 

2.) From the Home screen on the printer control panel, touch the Scan icon . 

3.) Touch Scan to E-mail. 

4.) Touch Send an E-mail. 

5.) Select the From address that you want to use. This is also known as an "outgoing email profile." 

6.) Touch the To button and select the address or group to which you want to send the file. Touch the Done button when finished. 

7.) Touch the Subject button to add a Subject line. 

8.) Touch the Next button. 

The scan settings will display on the printer control panel screen. 

9.) To change any of the scan settings, touch the Settings button, and then select the desired settings. 

After selecting the desired settings, continue to the next step. 

10.) Touch the Scan button to start the scan job. 

You may also refer to this document - HP Printers - How to Scan (Windows) 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[saurabhc]

scanning to email is not my query ..  

my issue is scan to network folder in win10

[Echo_Lake]

@saurabhc

Thank you for posting back. 

1. From the Windows desktop click Start, All Programs and then select the HP program group.
2. Click the HP LaserJet Pro M200, M300 or M400 (example shown is the HP TopShot M275) and choose Scan to Network Folder Wizard. ...
3. Click New to setup and create a new network folder to save scanned images.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.