• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-05-2017 11:58 AM

HP Recommended

I need to reinstall the software that came with my HP photosmart c5200, because the "HP Solution Center" that allows me to scan to my computer is missing.  However, my DVD drive is not working so I would need to download what was on the original setup disc.  Can anyone tell me where I might find this? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2017 04:28 PM

HP Recommended

The full featured driver can be downloaded from HP here for the following operating systems: 

Mac OS X 10.3
Mac OS X 10.4
Mac OS X 10.5
Mac OS X 10.6
Mac OS X 10.7
Mac OS X 10.8
Mac OS X 10.9
Mac OS X 10.10
Mac OS X 10.11
macOS 10.12
 
Windows 10 (32-bit)
Windows 10 (64-bit)
Windows 2000
Windows 7 (32-bit)
Windows 7 (64-bit)
Windows 8 (32-bit)
Windows 8 (64-bit)
Windows 8.1 (32-bit)
Windows 8.1 (64-bit)
Windows Vista (32-bit)
Windows Vista (64-bit)
Windows XP (32-bit)
Windows XP (64-bit)
 

 

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎02-05-2017 04:28 PM

HP Recommended

The full featured driver can be downloaded from HP here for the following operating systems: 

Mac OS X 10.3
Mac OS X 10.4
Mac OS X 10.5
Mac OS X 10.6
Mac OS X 10.7
Mac OS X 10.8
Mac OS X 10.9
Mac OS X 10.10
Mac OS X 10.11
macOS 10.12
 
Windows 10 (32-bit)
Windows 10 (64-bit)
Windows 2000
Windows 7 (32-bit)
Windows 7 (64-bit)
Windows 8 (32-bit)
Windows 8 (64-bit)
Windows 8.1 (32-bit)
Windows 8.1 (64-bit)
Windows Vista (32-bit)
Windows Vista (64-bit)
Windows XP (32-bit)
Windows XP (64-bit)
 

 

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎02-09-2017 03:58 PM

HP Recommended

Thank you sooooo much!!! I have my HP Solution Center back now.  I appreciate your help.

Was this reply helpful? Yes No

‎02-21-2017 06:13 AM

HP Recommended

Is it possible to download the updated software for this printer to use on a mac 27" os10.12

 

I have download the above version but it won't open as I think it is a windows file, is this correct and if so is there a mac version ?

 

I am trying to use the direct CD printing facility but no longer have the original disc and have now updated to using Mac instead of windows

 

Thanking you for any information possible

Was this reply helpful? Yes No

‎02-21-2017 09:25 AM

HP Recommended
@dpjoiner wrote:

Is it possible to download the updated software for this printer to use on a mac 27" os10.12

 

I have download the above version but it won't open as I think it is a windows file, is this correct and if so is there a mac version ?[snip]

 The Mac versions are delivered through Apple Software Update, see the document here for information.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎02-22-2017 02:33 AM

HP Recommended

Thank you for your reply, I have done this and the printer is working ok, but I can't find the software for printing directly onto CD or DVD, I did have software for this on my windows machine which I no longer have and am trying to use this on the 27" Mac.

 

Is there any separate software available do you know 

 

Regards

Was this reply helpful? Yes No

‎02-22-2017 09:11 AM - edited ‎02-22-2017 09:13 AM

HP Recommended
@dpjoiner wrote:

Thank you for your reply, I have done this and the printer is working ok, but I can't find the software for printing directly onto CD or DVD, I did have software for this on my windows machine which I no longer have and am trying to use this on the 27" Mac.

Is there any separate software available do you know 

Regards

I am not a Mac guy and I do not know of an option beyond the software provided through Apple.  You might open a new thread with a title like "Photosmart c5200 Print on CD's with Mac OS 10.12?" and perhaps someone in the forum would have a better answer for you.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.