power and printing issues

[gordonn16]

Hi, my printer was not printing pages correctly. I have been messing with it for an hour and a half finally trying to fix. I had the printer clean and align cartridges multiple times and was manually cleaning. 

Then, I did a semi reset. And now the printer will not turn on at all. I have unplugged power cord, switched outlets, tried everything. Any suggestions

[Garp_senchau]

@gordonn16, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP ENVY Photo 7155 All-in-One Printer is not powering on after attempting a semi-reset, here are several steps that may help resolve the issue:

Check the Power Source:

• Confirm that the power outlet is working by plugging in another device to ensure it's not an issue with the outlet itself.
• Make sure the power cord is securely connected to both the printer and the outlet.

Electrical Connection Reset:

• Unplug the printer's power cord from both the printer and the wall outlet.
• Plug the power cord directly into another wall outlet (avoid using power strips or surge protectors).
• Reconnect the power cord to the printer.

Inspect the Power Cord:

• Check the power cord for any visible damage. If damaged, the cord may need replacement.
• Ensure that the power module (if applicable) is connected properly.

Force Restart:

• With the printer plugged in, press and hold the power button for about 15 seconds to see if it forces a restart.

Remove External Devices:

• Disconnect any USB or Ethernet cables from the printer and attempt to power it on using just the power cable.

Check For Internal Errors:

• Sometimes, internal errors may prevent the printer from turning on. If possible, consider leaving the printer unplugged for about 10-15 minutes before attempting to power it on again.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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