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‎04-02-2015 11:34 PM

HP Recommended
My HP envy 4500 recently stopped allowing the function of double sided printing. Can you help?
Thanks.
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‎04-03-2015 06:08 AM - last edited on ‎03-14-2017 04:10 PM by HP Administrator

HP Recommended

Hi EWA1,

 

Welcome to the HP Forums!

 

I am happy to help you with your double-sided printing. For further assistance, I will need to know:

 

  • If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
  • If the printer is connected, Wireless, Ethernet, or USB.
  • If the printer is able to make copies.
  • If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
  • If you see any error messages when attempting to print double-sided.

 

Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  

 

Thank you for posting, and hope to hear from you soon! Smiley Happy

RnRMusicMan
I work on behalf of HP

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‎04-28-2016 08:34 PM

HP Recommended

Wrong!! IT DOES! Because I've done it. And then I wanted single sided. And I saw the option, But now, I'm like thi person. I can not find the option to choose double-sided.

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‎04-28-2016 08:37 PM

HP Recommended

So sorry you got those wrong answers! I have had double-sided numerous times. Even when I didn't want! Now I want and I can't find the option. I try looking again.

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‎07-09-2018 06:12 PM

HP Recommended

the 4500 can definitely print two sided. 

the option is hiding somewhere in adobe. so save your pdf to desktop, then right click on the file (assumes you have two click mouse set up) and select 'open with' and then select preview. Click on 'print' - the two sided option should appear

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