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HP ENVY Photo 7858 All-in-One Printer

Landscape option is gone.  it defaults to portrait but doesn't show the option of either

1 REPLY 1
HP Recommended

@MaryF4 

 

Welcome to the HP English Community --

 

Product / Printer Model:   HP ENVY Photo 7858 All-in-One Printer  

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

 

 

The printer itself is only aware of certain limited settings and defaults.

For example, Webscan and Copy Defaults (in EWS) generally provide a way to set the job parameters.

 

Applications and software used on the device (computer, tablet, phone) are dependent on the Operating System / version.

 

What the printer receives for printing is a construct, that is, a set of instructions,  created by the printer applications and software used to open, view, configure, and submit jobs to the printer.

 

That the "Landscape" option is "gone" hints that you have used the setting and have seen the setting in whatever app or program you are using.

 

Perhaps if you tell us much more about what you are using and what / where you are missing the setting you need, we can offer an idea of what to try and do.

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

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“Things that are your printer”

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 Enter the device type and model name of your HP product

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HP ENVY Photo 7858 All-in-One Printer  

 

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.