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‎03-18-2019 12:06 AM

HP Recommended
Product: officejet6700
Operating System: Microsoft Windows 10 (64-bit)

printer does not scan to pdf

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2019 12:21 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

For more scanning tips, click here.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎03-18-2019 12:21 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

For more scanning tips, click here.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎03-20-2019 11:34 PM

HP Recommended

Done
Thanks

Was this reply helpful? Yes No

‎03-20-2019 11:35 PM

HP Recommended

Done
Thanks

Was this reply helpful? Yes No

‎03-21-2019 12:50 AM - edited ‎03-21-2019 12:51 AM

HP Recommended

Hi @aminescreen 


Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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