the color cartridge light is flashing so I replaced it with a new one, still flashing, won't print

[elizabeth701]

The color cartridge light is flashing on my HPDeskJett 2700e.  Replaced it with a new cartridge, still flashing, still will not print

[A_Gayathri]

Hi @elizabeth701,

Welcome to the HP Support Community

I understand you are facing an issue with your HP DeskJet 2700e All-in-One. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

click here and follow the troubleshooting steps Blinking lights and error codes

Perform an alignment

Align the printheads or cartridges in your printer when you replace them, to improve print quality, or to clear an alignment error.

Load plain white paper in the input tray.

Open the HP Smart app, and then click the picture of your printer to open the settings and management tools.

In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Align or Align Printheads to start the alignment.

I hope this helps! Keep me posted. 

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