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‎02-24-2017 08:32 AM

HP Recommended
Product: Photosmart 3310 all in one pri
Operating System: Microsoft Windows 10 (64-bit)

anyone have  create this software -- it prints, but I want to use scanner.   only AIO software I could find was 32 bit and would not run saying "corrupted"

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-24-2017 08:36 AM

HP Recommended

Hi,

First unplug the USB, right click the Start icon and select Control Panel.

Open Devices and Printers, right click the printer icon and select Remove Device.

 

Next install the following drivers, only plug the USB once prompt to do so:

http://ftp.hp.com/pub/softlib/software13/COL30951/mp-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

 

Regards,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎02-24-2017 08:36 AM

HP Recommended

Hi,

First unplug the USB, right click the Start icon and select Control Panel.

Open Devices and Printers, right click the printer icon and select Remove Device.

 

Next install the following drivers, only plug the USB once prompt to do so:

http://ftp.hp.com/pub/softlib/software13/COL30951/mp-110165-3/AIO_CDB_Net_Full_Win_WW_140_408-5.exe

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-24-2017 01:09 PM

HP Recommended

thanks, so much, i'll try it tonight when I have time to reinstall device.  appreciate quick reply as I looked in boards and couldn't find this info.  thanks again. 

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‎03-07-2017 02:52 PM

HP Recommended

thank you very much.  got to it tonight and installed easily and correctly.  appreciate your assistance.

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