10-03-2019 03:32 PM
Actually all the print driver software for HP printers available right now has been updated with 64-bit compatibility. If you are getting a 32-bit warning for a print driver you just need to go to software download page and get the latest. Or if you have HP Easy Start installed run it and see if there is an update for the software you have installed.
12-20-2019 02:41 AM
I understand your concern. Unfortunately, HP Easy Scan is not currently supported in macOS Catalina. HP is working with Apple to get HP Easy Scan and Scan to computer back to full functionality as quickly as possible.
Refer to the document https://support.hp.com/us-en/document/c06455960.
I would recommend you to go through a similar post that speaks about the scanning issues after Mac OS update.
Also, try using the HP Smart App to scan. Refer to the document HP Printers - Using the HP Smart App (Mac) for help.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
12-20-2019 08:25 AM
I have done my job and did everything HP advised such as using capture image or HP Smart APP. However the printer scanner that I paid for is not working as promised by HP when I bought it. It is HP's responsibility to keep their equipment updated and not give excuses. You are going to lose me as committed HP Printer/Scanner customer. This is my third HP printer and may be my last.
Do your job, get the **bleep** software to work!