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‎09-24-2021 07:11 AM

HP Recommended
Product: MFP M180n
Operating System: Microsoft Windows 10 (64-bit)

Добрый день.

 
Проблем схожая с постом https://h30434.www3.hp.com/t5/LaserJet-Printing/How-to-factory-reset-HP-Color-LaserJet-Pro-MFP-M180N... с одним нюансом. При переходе во вкладку "Система" принтер просит ввести пароль который видимо утерян. 
Возможно ли выполнить полный сброс или восстановление пароля другими способами?
 
Заранее благодарен.
 
P.s. По непонятной причине принтер использует ipv6 вместо ipv4 и не дает изменять параметры.
 
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2 REPLIES 2

‎09-24-2021 08:16 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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‎09-28-2021 02:53 AM

HP Recommended 
How do I factory reset the HP Color LaserJet Pro MFP M180N?
 09-24-2021 07:11 AM

Product: MFP M180n
Operating System: Microsoft Windows 10 (64-Bit)
Good afternoon.

 
Problems similar to the post https: www3.hp.com/t5/LaserJet-Printing/How-to-factory-reset-HP-Color-LaserJet-Pro-MFP-M180N ... with one caveat. When you go to the "System" tab, the printer asks you to enter a password that is apparently lost.
Is it possible to perform a full password reset or recovery in other ways?
 
Thanks in advance.
 
P.s. For some unknown reason, the printer uses ipv6 instead of ipv4 and does not allow parameter changes.
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