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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8600 e-All-in-One Printer - N911a
Microsoft Windows 10 (64-bit)

HP 8600 Printer worked via wireless for years. Then yesterday wireless router had to be factory reset, and now printer won 't connect via wireless. (All other household devices connect). Printer sees the wireless network, but says password is incorrect, but it IS correct. ISP is of no help. HP says printer obsolete and can't help.

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