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‎05-20-2024 08:15 AM

HP Recommended
Product: HP OfficeJet Pro 8034e All-in-One Printer
Operating System: iOS

My Printer (8030 series) is currently connected to my Wifi but on the HP site, the account dashboard is having a hard time connecting through the website. How will HP know when my ink is done and I'm ready to be sent new ink? Not sure what to do. 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-20-2024 02:34 PM

HP Recommended

Hi @Gooley,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

 

Rachel571 

HP Support

 

.
Sneha_01- HP support

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-20-2024 02:34 PM

HP Recommended

Hi @Gooley,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

 

Rachel571 

HP Support

 

.
Sneha_01- HP support
Was this reply helpful? Yes No
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