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‎11-19-2021 09:03 AM

HP Recommended
Product: Officejet 4500
Operating System: Microsoft Windows 10 (64-bit)

HP Officejet 4500,  Acrobat Flash Reader is obsolete, and printer do not scan or show me values because the platform is based over Flash player for my  HP device.

HP saying it is my computer, but it is theirs.

Category:
1 REPLY 1

‎11-19-2021 10:43 AM

HP Recommended

Hi,

HP Solution Center software is no longer supported due to Flash technology retirement.

 

You may follow below resources for possible workarounds for scanning:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Solution-Center-not-working-Adobe-Flash-Pla...

 

https://support.hp.com/us-en/document/c02463264

 

Shlomi



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