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‎04-24-2022 09:32 AM

HP Recommended

After I happily was able to learn how to updated my stand up Mac to macOS 10.15.7, it was great because it tremendously increased my Mac’s security, however the downside is that it caused my HP Photosmart Premium 309g-m printer to no longer connect via WiFi to my Mac, iPhone, or iPad.

 

I understand, if I am correct, Apple no longer is providing the driver I need in Catalina 10.15.7 for me to continue operating my current HP Photosmart Premium 309g-m printer, (due to a missing Diver HP 4 driver 4.2.2), and why its no longer able to connect through WiFi to my (Stand Up) Mac like before, including other devices/peripherals, in order to print successfully, but I still can connect through WiFi to my router. I have internet to it, but because of this missing printer driver I can no longer print with it, due to time constraint — why I need to use this current printer I have. 

 

(I did find Driver 5.1.1, but you can only use it up to macOS 10.14, and my current macOS is Catalina 10.15.7), and there lies my technical-quandary, does anyone happen to know how to fix this?

 

My printer still is fully functional, in great shape, and I can still buy cartridges for it.

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2 REPLIES 2

‎04-27-2022 07:42 AM

HP Recommended

@CoinKnight

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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‎04-27-2022 12:09 PM

HP Recommended

Hello,

This printer has not been supported since macOS 10.9. This version of macOS was released in 2013. Due to the age of this printer it is not supported in 10.15.

 

https://support.hp.com/us-en/drivers/selfservice/hp-photosmart-premium-all-in-one-printer-series-c30...

 

I work on behalf of HP
Regards,
StretchMusic

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