Can’t connect printer to new WiFi router model HP deskjet 3055a

[W-1995]

Hi, can anyone help me to reconnect my printer to our new broadband supplier? I have tried to connect using the WPS button but have been unable to connect

[Raj_05]

Hi @W-1995,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're having trouble connecting your HP Deskjet 3055a printer to a new WiFi router, there are a few troubleshooting steps you can follow.

• Restart your devices: Begin by turning off both your printer and WiFi router. After a few seconds, power them back on. Sometimes, a simple restart can resolve connectivity issues.
• Check WiFi settings: Ensure that your new WiFi router is functioning properly and that other devices can connect to it without any problems. Verify that the WiFi network name (SSID) and password are correctly entered.
• Reset network settings on the printer: On your HP Deskjet 3055a printer, find the wireless setup menu or network settings. Look for options to reset the network settings or restore defaults. Performing a network reset on the printer will clear any existing network configurations and allow you to set it up again.
• Run the printer setup wizard: Most printers have a setup wizard that assists with connecting to a WiFi network. On your HP Deskjet 3055a, look for a setup or wireless connection wizard in the printer's menu or settings. Follow the on-screen instructions to connect your printer to the new WiFi network.
• Use a USB connection: If you're unable to connect the printer wirelessly, you can establish a temporary USB connection to your computer. Connect the printer to your computer using a USB cable, and then follow the instructions to install the necessary printer drivers. Once the USB connection is established, you may have the option to configure the printer for WiFi connectivity.
• Update printer firmware: Check if there are any available firmware updates for your HP Deskjet 3055a printer. Visit the official HP support website, search for your printer model, and download any applicable firmware updates. Updating the printer's firmware can sometimes resolve connectivity issues.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support