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Common problems for Connectivity Issues
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‎07-03-2021 03:24 PM

HP Recommended
Product: ACER Chromebook
Operating System: Chrome OS

Set up HP ET2720 from the printer screen to connect to wifi.  Connection was successful.  Printed results page and all items are PASS.  Network status is good.  Signal strength is is excellent.  Added printer to chrome OS no problem.

When I try to print.  The Print Setup page shows "Can't connect to printer".  When I print I get a popup window that shows "printing started", but nothing prints.  Any help would be appreciated.  Thank you.

Category:
3 REPLIES 3

‎07-06-2021 11:17 AM

HP Recommended

@Dennis712

 

Welcome to the HP Support Community.

 

This could be a connectivity issue. Please confirm the full name of your Printer to help you further with this.

 

Thanks 🙂


I am an HP Employee

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‎07-06-2021 11:42 AM

HP Recommended

Epson HP ET2720, Model C634E

Thank you

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‎07-06-2021 11:49 AM - edited ‎07-06-2021 11:50 AM

HP Recommended

You've reached out to the wrong support team. This support is only for HP Consumer Laptops and Printers.

 

Please reach out to Epson Support to get help with your product.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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