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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.

‎02-27-2023 09:52 AM - last edited on ‎03-01-2023 11:47 AM by Moderator

HP Recommended
Product: HP LaserJet Pro CM1415fnw Color Multifunction Printer

Hello, I have lost connectivity to my laser printer.  I have an HP injet printer which connects to both devices.  I have taken several steps to solve this problem but I cannot seem to find the solution.   I have unplugged the  laser printer,  uninstalled the laser printer software, rebooted the computer and used gethelp to remove all instances of the hp laserjet printer.  I additionally have done this on my laptop.  My desktop has Windows 10 Pro and my laptop has Window 10.   Any suggetions would be appreciated.  Thanks, Steve Rollings

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