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‎04-28-2022 05:12 PM

HP Recommended
Product: HP DeskJet 2623 All-in-One Printer

I recently changed my wifi router to TPLink AX1800. I am trying to reconnect my printer to the wifi but cannot do it successfully.

Category:
1 REPLY 1

‎04-28-2022 05:22 PM

HP Recommended

@mark0205 

 

Welcome to HP Support Forum. Please use the following instructions to fix:


                             https://www.hp.com/au-en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Also

               https://support.hp.com/us-en/document/ish_1736500-1626554-16


Regards.

BH
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