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jrtessy
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Message 1 of 2
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Flag Post

Cannot connect to the router

‎12-17-2020 12:26 AM - last edited on ‎05-26-2021 11:23 AM by HP Administrator

HP Recommended
Product: HP Deskjet 2540
Operating System: Microsoft Windows 10 (64-bit)

Hello guys hopefully someone here can help. Ive been trying to setup this printer on my wireless network. I was finally able to set it up but i had to Disable the password to connect to my wireless connection. ive already Downloaded updated firmware and software but nothing seems to help.. 

 

Thanks in advance for your help

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1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-04-2021 11:46 AM

HP Recommended

@jrtessy

 

Welcome to the HP support community.

 

Restore network settings to default settings.

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds.

 

Refer page no.48 in this user guide to connect the printer again to the router:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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