-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Cannot connect to the router

Create an account on the HP Community to personalize your profile and ask a question
12-17-2020
12:26 AM
- last edited on
05-26-2021
11:23 AM
by
JessikaV
Hello guys hopefully someone here can help. Ive been trying to setup this printer on my wireless network. I was finally able to set it up but i had to Disable the password to connect to my wireless connection. ive already Downloaded updated firmware and software but nothing seems to help..
Thanks in advance for your help
01-04-2021 11:46 AM
Welcome to the HP support community.
Restore network settings to default settings.
Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds.
Refer page no.48 in this user guide to connect the printer again to the router:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee