Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
New member
1 0 0 0
Message 1 of 2
Flag Post

Cannot connect to the router

HP Recommended
HP Deskjet 2540
Microsoft Windows 10 (64-bit)

Hello guys hopefully someone here can help. Ive been trying to setup this printer on my wireless network. I was finally able to set it up but i had to Disable the password to connect to my wireless connection. ive already Downloaded updated firmware and software but nothing seems to help.. 


Thanks in advance for your help

HP Support Agent
HP Support Agent
28,429 21,691 1,527 1,453
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP support community.


Restore network settings to default settings.

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds.


Refer page no.48 in this user guide to connect the printer again to the router:- Click here


Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation