Cannot print from my Google phone to my officejet 4650

[sheryl2222]

Please for the love of God will somebody please tell me how to print from my phone! I can print from my Chromebook but I can't print from my android. What am I doing wrong? My God this shouldn't be so **bleep** hard

[Jay_G24]

Hi @sheryl2222,

Welcome to the HP Support Community

I'd like to help!

I understand you are unable to print from android.

Try the below suggestions-

Install the HP Print Service Plugin

Install the HP Print Service Plugin on your Android smartphone or tablet, and then turn on the plugin.

Confirm your Android device is connected to the same network as your printer.

On your Android device, install or update the HP Print Service Plugin (in English).

Android 6.0 (Marshmallow) and 5.0 (Lollipop): Tap Settings, search for and open HP Print Service, and then tap On to turn on the plugin.

NOTE:

If you are using Android 7.0 (Nougat) or later, the plugin turns on automatically after installation.

Print with the HP Print Service Plugin

Print photos, documents, emails, or webpages from Android apps.

Open the item you want to print, tap the Menu icon , and then tap Print. If the app you are using does not have a Print option, tap the Share icon or look for a Share option in the Export or Send menu, and then select HP Print Service Plugin or the Print icon .

On the preview screen, tap the Down arrow to view the printer list, and then select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.

Tap the Down arrow to change any print settings, such as paper size or orientation.

Tap the Print icon .

You may also refer to -https://www.hp.com/us-en/shop/tech-takes/how-to-print-from-google-android-phone

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[sheryl2222]

thank you for taking the time to reply. 

No printer list shows up after I do all that. 

I have checked my connection. I have turned on bluetooth. I have done ALL The troubleshooting. 

My Chromebook connects just fine so I know it is possible to print, but when I try to use my Samsung phone my printer does not show up on the list of printers. In fact, that list is blank.I cannot add a printer manually and I cannot figure out why the printer doesn't appear on the list. 

Works GREAT with my Chromebook so I know everything works. It just won't work with my phone. 

I give up. I'll just print from my Chromebook from now on. Forget using my phone. I have wasted hours on this. Hours of my life I will never get back. I'm done. 

Thanks for trying to help!

[Jay_G24]

I respect your decision.

If you like to try again please reach back.

Have a great day ahead!

[rmorin49]

I was having the same issue and finally realized that your phone and printer have to be connected to the same wireless network.  In my case my phone automatically connects to my 5G network but my printer doesn't even recognize it and was connected to the 2.4 G network.  I can only print from my phone or Chromebook when I manually connect to the 2.4G network.  I am trying to find out if the 4650 printer is capable of connecting to a 5G network.  I am thinking it is not.  If anyone out there has an answer I would appreciate it.  Thanks.