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‎09-09-2021 02:43 PM

HP Recommended
Product: Office Jet 3830
Operating System: Chrome OS

I reset my kids chromebooks recently, but prior to the reset, they could print just fine. Now the laptops don’t even recognize the IP address when I try to set it up manually. My kids are in school now and need to print, please advise.

Category:
1 REPLY 1

‎09-13-2021 12:34 PM

HP Recommended

@AmberB1

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the color printing issue.

 

This document might help you: https://support.hp.com/us-en/document/ish_2059279-1992970-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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