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- HP Community
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- Clear print spooler

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10-04-2024 03:36 PM
How can I clear my HP printers spooler. It is full of junk that keeps sending me messages.
Solved! Go to Solution.
Accepted Solutions
10-06-2024 12:05 PM
Hi @ikonoblast,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.x
Clearing the print spooler can help resolve printing issues, especially if there are stuck print jobs. Here’s how to do it on a Windows PC:
Method 1: Using the Print Spooler Service
Open Services
- Press Windows + R to open the Run dialog box.
- Type services.msc and press Enter.
Locate the Print Spooler Service
- In the Services window, scroll down to find Print Spooler.
Stop the Service
- Right-click on Print Spooler and select Stop.
Clear the Spooler Folder
- Open File Explorer and navigate to C:\Windows\System32\spool\PRINTERS.
- Delete all files in this folder. (You may need administrator permission to do this.)
Restart the Service
- Go back to the Services window, right-click on Print Spooler, and select Start.
Method 2: Using Command Prompt
Open Command Prompt as Administrator
- Type cmd in the Windows search bar.
- Right-click on Command Prompt and select Run as administrator.
Stop the Print Spooler
- Type the following command and press Enter:
Clear the Spooler Folder
- Type the following command to delete all files in the spooler directory:
Start the Print Spooler
- Type the following command and press Enter:
Method 3: Using Windows Settings
Open Settings
- Go to Start > Settings > Devices > Printers & Scanners.
Select Your Printer
- Click on your printer and select Open queue.
Cancel All Print Jobs
- In the print queue window, select any jobs that are stuck and click Cancel.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
10-06-2024 12:05 PM
Hi @ikonoblast,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.x
Clearing the print spooler can help resolve printing issues, especially if there are stuck print jobs. Here’s how to do it on a Windows PC:
Method 1: Using the Print Spooler Service
Open Services
- Press Windows + R to open the Run dialog box.
- Type services.msc and press Enter.
Locate the Print Spooler Service
- In the Services window, scroll down to find Print Spooler.
Stop the Service
- Right-click on Print Spooler and select Stop.
Clear the Spooler Folder
- Open File Explorer and navigate to C:\Windows\System32\spool\PRINTERS.
- Delete all files in this folder. (You may need administrator permission to do this.)
Restart the Service
- Go back to the Services window, right-click on Print Spooler, and select Start.
Method 2: Using Command Prompt
Open Command Prompt as Administrator
- Type cmd in the Windows search bar.
- Right-click on Command Prompt and select Run as administrator.
Stop the Print Spooler
- Type the following command and press Enter:
Clear the Spooler Folder
- Type the following command to delete all files in the spooler directory:
Start the Print Spooler
- Type the following command and press Enter:
Method 3: Using Windows Settings
Open Settings
- Go to Start > Settings > Devices > Printers & Scanners.
Select Your Printer
- Click on your printer and select Open queue.
Cancel All Print Jobs
- In the print queue window, select any jobs that are stuck and click Cancel.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support