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How can I clear my HP printers spooler. It is full of junk that keeps sending me messages.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ikonoblast,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.x

 

Clearing the print spooler can help resolve printing issues, especially if there are stuck print jobs. Here’s how to do it on a Windows PC:

Method 1: Using the Print Spooler Service

Open Services

  • Press Windows + R to open the Run dialog box.
  • Type services.msc and press Enter.

Locate the Print Spooler Service

  • In the Services window, scroll down to find Print Spooler.

Stop the Service

  • Right-click on Print Spooler and select Stop.

Clear the Spooler Folder

  • Open File Explorer and navigate to C:\Windows\System32\spool\PRINTERS.
  • Delete all files in this folder. (You may need administrator permission to do this.)

Restart the Service

  • Go back to the Services window, right-click on Print Spooler, and select Start.

Method 2: Using Command Prompt

Open Command Prompt as Administrator

  • Type cmd in the Windows search bar.
  • Right-click on Command Prompt and select Run as administrator.

Stop the Print Spooler

  • Type the following command and press Enter:

Clear the Spooler Folder

  • Type the following command to delete all files in the spooler directory:

Start the Print Spooler

  • Type the following command and press Enter:

Method 3: Using Windows Settings

Open Settings

  • Go to Start > Settings > Devices > Printers & Scanners.

Select Your Printer

  • Click on your printer and select Open queue.

Cancel All Print Jobs

  • In the print queue window, select any jobs that are stuck and click Cancel.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support

View solution in original post

1 REPLY 1
HP Recommended

Hi @ikonoblast,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.x

 

Clearing the print spooler can help resolve printing issues, especially if there are stuck print jobs. Here’s how to do it on a Windows PC:

Method 1: Using the Print Spooler Service

Open Services

  • Press Windows + R to open the Run dialog box.
  • Type services.msc and press Enter.

Locate the Print Spooler Service

  • In the Services window, scroll down to find Print Spooler.

Stop the Service

  • Right-click on Print Spooler and select Stop.

Clear the Spooler Folder

  • Open File Explorer and navigate to C:\Windows\System32\spool\PRINTERS.
  • Delete all files in this folder. (You may need administrator permission to do this.)

Restart the Service

  • Go back to the Services window, right-click on Print Spooler, and select Start.

Method 2: Using Command Prompt

Open Command Prompt as Administrator

  • Type cmd in the Windows search bar.
  • Right-click on Command Prompt and select Run as administrator.

Stop the Print Spooler

  • Type the following command and press Enter:

Clear the Spooler Folder

  • Type the following command to delete all files in the spooler directory:

Start the Print Spooler

  • Type the following command and press Enter:

Method 3: Using Windows Settings

Open Settings

  • Go to Start > Settings > Devices > Printers & Scanners.

Select Your Printer

  • Click on your printer and select Open queue.

Cancel All Print Jobs

  • In the print queue window, select any jobs that are stuck and click Cancel.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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