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‎06-05-2023 01:32 AM - edited ‎06-05-2023 01:39 AM

HP Recommended

My Color LaserJet Pro MFP M182n printer is not printing through Wi-Fi or through Ethernet. It only works with a USB connection to my desktop. I have tried to connect ethernet and disconnect USB, but HP Smart App is not able to connect to the printer. The ethernet wire is showing a green light so I think it is connected properly.

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1 REPLY 1

‎06-07-2023 01:02 PM

HP Recommended

Hi @parulmishra321,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

This is not a wireless model. Hence you cannot connect it wireless. HP Smart app works only on wireless models.

 

You need to purchase HP Color LaserJet Pro MFP M182nw which is a wireless model.

 

You may follow the steps in the weblink to connect via ethernet cable.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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