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Common problems for Connectivity Issues
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‎07-13-2021 02:18 PM

HP Recommended
Product: HP Color LaserJet MFP M180nw
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect my printer to a new WiFi network.

 

I have followed the online instructions (see below) to hold down my Wireless and Cancel buttons, but no success. 

 

Any advice or help?

 

Restore the network defaults from the printer to place it into first-time wireless setup mode.

  • Most HP printers with a touchscreen: On the printer, select Restore Network Defaults from the Wireless Settings

     

  • Most HP printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink.

  • HP Laser printers: Press and hold the Wireless button until the Attention light blinks. The printer might restart.

1 person had the same question
1 REPLY 1

‎07-16-2021 06:43 AM

HP Recommended

@Strecth30

 

Welcome to HP Support Community


I would like to help

 

In the HP Printer Assistant software, select Print, and then select HP Device Toolbox

 

Click the System tab, and then click the Save and Restore page. . Select Restore Defaults

 

Next try connecting the printer again

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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