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Common problems for Connectivity Issues
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I have a HP DeskJet 4100 series printer and a MacOS desk top computer. I recently installed a new router and cannot figure out how to connect the printer to the new router.

1 REPLY 1
HP Recommended

Hi,

Follow the 'HP DeskJet 2700, 2700e, 2800, 2800e, 4100, 4100e, 4200, 4200e, Ultra 4800, 4900 printers' section below to restore Wi-Fi Setup Mode for the printer:

https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

Following the reset, ensure your Mac is connected to your wireless network, open the HP Smart App, click the Plus sign and select to Setup and Connect a New Printer, then follow the steps on screen to connect the printer to your network.

 

Shlomi



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