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Common problems for Connectivity Issues
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@alimaressential wrote:Product: HP OfficeJet Pro 8720 All-in-One Printer series
Operating System: Unknown
Software / Application: Unknown
Connection Type: Unknown
My Officejet Pro 8720 'was' connected to the internet wireless.
Now I have connected it directly to my computer via ethernet and I'm getting Connection Problem.
I power cycled the modem, router and the printer.
Same problem.
Web services could not be set up.
Error Message HP Instant Ink Status - Cannot print. Connect printer to update HP instant ink status.
It just continues to do an infinite loop. Help please. Ty
It is never going to work the way you describe --
The Ethernet cable is meant to be connected with one end of the cable connected to the printer Ethernet port and the other end of the Ethernet cable connected to a working port in the router.
Page 136
Web Services - Page 138
To restore the printer to the original network settings - Page 143
After get the printer connected to the network,
Consider using the Embedded Web Server (EWS) to check / adjust supported options.
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
Examples
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Network > Wired (802.3) > IPv4 Configuration
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Network > Wireless (802.11) > IPv4 Configuration
And – Model Dependent
Tab Network > Wireless (802.11) > Advanced
In Advanced
Having named SSID / networks separately for each bandwidth at the router level,
Select and connect to the correct SSID / network name for the bandwidth you are using.
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP OfficeJet Pro 8720 All-in-One Printer series
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