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‎11-21-2020 11:13 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w
Operating System: macOS 10.13 High Sierra

I recently purchasced a new printer -  HP LaserJet Pro MFP M28w  and cannot connect with network.  Cannot find the default wifi password anywhere .  Please help  VERY frustrated

Category:
1 person had the same question
1 REPLY 1

‎11-30-2020 07:53 AM

HP Recommended

Hi @Kimchar20,

 

I'd like to help!

 

We can perform a factory defaults on the printer to resolve the issue

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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