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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Musen
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DeskJet 2600 cabled - will only print 1 document

HP Recommended
DeskJet 2600
Chrome OS

Deskjet printer - always USB-cabled. Suddenly it won’t write more than 1 document. Then it has to be turned off and on again. The printer shows as online when printing, but if i turn to hp print it’s offline.

I have tried reinstalling the printer, i have read all the instructionpaper, googled and nothing helps 😞

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Jay_G24
HP Support Agent
HP Support Agent
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Hi @Musen,

 

I'd like to help!

 

To assist better -

 

1.) Is there antivirus software installed on your Mac? If yes, please try disabling it and check if it works.

2.) Are you using a USB hub?

 

Meanwhile, Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Also, try other ports on the hub or your pc or try a different cable.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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