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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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DeskJet 2600 cabled - will only print 1 document

HP Recommended
DeskJet 2600
Chrome OS

Deskjet printer - always USB-cabled. Suddenly it won’t write more than 1 document. Then it has to be turned off and on again. The printer shows as online when printing, but if i turn to hp print it’s offline.

I have tried reinstalling the printer, i have read all the instructionpaper, googled and nothing helps 😞

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Hi @Musen,


I'd like to help!


To assist better -


1.) Is there antivirus software installed on your Mac? If yes, please try disabling it and check if it works.

2.) Are you using a USB hub?


Meanwhile, Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 


Also, try other ports on the hub or your pc or try a different cable.


Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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