Deskjet 2652 issues

[Pinkalicious84]

Recently moved trying to reconnect my HP Deskjet 2652 to new wifi (not the same as the one it was previously connected to).  When I plug in the printer the power light is blinking as well as the WiFi light.  I have tried numerous searches on how to fix and connect to new wifi but nothing I have tried seems to work.  Also the HP smart app lists my product as offline but it will not allow me to generate any reports or change anything like the network...Please help

[Nal_NR]

Hi @Pinkalicious84,

Welcome to the HP support community.

I understand that you are unable to connect to your new wifi. I'd like to help!

To provide you with an accurate solution, I'll need a few more details:

Do you get an error message when trying to connect to the Wi-Fi?
Are you connecting the printer to a 2.4Ghz network or 5Ghz network?

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Meanwhile, follow the steps below. 

Uninstall and reinstall the HP Smart app. 

And also follow the steps from this document here

Hope this helps. Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Nal_NR]

Hi @Pinkalicious84,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!